1. Interpretation and Scope

These terms are applicable to the users of the website and any transactions done in the stores operated by Deal City or under its licence. The Domain name dealcity.ie, and all subdomains, (hereinafter referred to as"Website") is owned by Deal City. Scope - Your use of this website & services in the store are governed by the following terms and conditions("Terms of Use")including the applicable policies which are incorporated herein by way of reference. If you transact on the website or in store, you agree to be bound by the Terms of Use. You shall be subject to the policies that are applicable to the website and stores for such transactions and/or access. By mere use of the website, you shall be contracting with Deal City Limited and these Terms of Use including the policies constitute your binding obligations with Deal City. Part I of the terms apply to both Online and Store orders, whereas Part II and Part III apply to Online and Stores respectively.

2. Definition

1."Affiliates" means any website operator, retailer, kiosk operator, direct marketing company, telemarketer, or operator of other direct marketing campaigns that has entered into an agreement with Deal City which compensates the affiliate for transactions resulting from business directed to the Deal City by the affiliate.
2."Buying" shall mean purchase of any product by a Customer from Deal City.
3."Deal City" includes Deal City Limited and its Group companies and any of the stores run by its Franchisees.
4."Cookies" means small text files which our website places on your device to store information about your shopping session and to identify your device.
5."Customer" means a person or organisation that buys, sells or exchanges products with Deal City in store or online.
6."Exchange" shall mean an act of giving one thing and receiving another in consideration to cash, kind or donation.
7."Personal Information" means the details provided by you on registration or at the time you become a member and/or any subsequent information that you provide after or before the registration.
8."Product/s" mean chattels real (movable property) bought, sold or exchanged between a Customer and Deal City, and also those products that are sent to Deal City for sale but for which transaction has not yet been completed.
9."Product Description" means that part of the website where the description of the particular product is provided.
10."Selling" shall mean any product sold by a Customer to Deal City.
11."Store" means a Deal City retail store offline and online.
12."User" means a person who uses or accesses this website and/or is a Customer.
13."Users" means the users of the website collectively.
14."Website" means the website located at dealcity.ie, gadgetrecoverymembership.ie, gadgetupgradeclub.ie and its subdomains and any subsequent URL which may replace it.

PART - I (General)

3. Product Warranty

3.1 12-Months Warranty: Deal City offers a 12 month warranty on all items.
3.1.1Exceptions to the Warranty- This warranty does not cover the following-
a. Physical damage
b. Liquid damage
c. Any damage caused by rooting/ jailbreaking a device
d. Removable covers such as battery covers, port/interface covers and lens caps
e. Any items with single use codes e.g. software, game activation codes or subscription codes
3.1.2 Removable consumable parts- Consumable parts that degenerate over time but are not fixed e.g. batteries, bulbs will be covered for 30 days from purchase.
3.1.3 Non removable consumable parts- sealed batteries will be covered for the full duration of the warranty.
3.2 Deal City bears no responsibility for your loss of data, please ensure that all data is removed from the device before booking in for warranty or returning the device.
3.3 If the product sold by Deal City is found to be faulty or develops a fault within the first 30 days of sale cannot be replaced by another product, Deal City will refund to the original value and via the same payment method.
3.4 If the product develops a fault after 30 days and within 6 months of sale of the defective product, the product will be fully tested to verify the fault. Deal City will repair or replace the product if the product is found defective otherwise it will be handed back to you or dispatched back to you in case of online orders. If you have already had a repair/replacement that has become faulty again, the refund processed would be to the original value as per the Terms of Use. If a refund is done within 6 months of the original purchase it will be to the original amount paid.
3.5 If the product develops a fault after 6 months and before 24 months from the date of sale, Deal City will replace/repair the product. If you have already had a repair/replacement that has become faulty again, the refund processed would be to the current value/original value (whichever is the lower) as per the Terms of Use.
3.6 All products sent to Deal City for refund or return under warranty are made pursuant to a shipment contract. Prior to Deal City receiving such products the risk of loss and title for such products remains with the Customer.
3.7 This warranty does not cover physical damage, damage or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, faulty installation, improper maintenance, and improper voltage supply, interference from or with other electronic devices, alteration, improper modification, firmware flashing, bios flashing or service by anyone other than Deal City or an agent approved by Deal City.

4. Returns policy

4.1 Deal City will only accept Products returned that are:
(a) Accompanied by a valid proof of purchase for the Products.
(b) Returned Products to Deal City should contain all items included in the original Product.
4.2 All returned Products need to be tested and the fault verified before any refund, repair or replacement can be issued.

5. Unwanted product policy

In our unique 48-hours returns policy, the Customer is entitled to return an Unwanted item within 48-hours of sale for a full refund to a Deal City voucher. Refunds will be subject to testing and if the item is returned in the same condition as sold. In order to prevent abuse, Deal City reserves the right to limit the number of exchanges from a specific customer.

6. Description of Products

Most of our Products are brand new except the ones advertised as used or refurbished, condition will be stated and all Product descriptions and images are for display purposes only and do not represent the finished Product.
6.1 Box contents may vary; additional downloadable content listed on the box may not be included. Deal City cannot confirm the price of a product until your order is accepted in accordance with our policies.
6.2 Images - images are for illustration purposes only. Actual product design may vary from image.
6.3 Condition of products - the price will vary for used and refurbished products depending on the cosmetic condition of the Products and its accessories. We break this down into grades:
• Grade A - Mint condition
• Grade B - Good condition
• Grade C - Working condition
Details and up to date grading can be found on our website
6.4 Games consoles are graded as one of the following -
• Boxed
• Unboxed
• Discounted
6.5 Deal City reserves the right to amend prices anytime without prior notice.
6.6 All Apple devices must have their iCloud account deactivated. It is the responsibility of the Customer to ensure the device is clear of any accounts, passwords or any other personal information before Deal City accepts responsibility.

7. Buying from Deal City

7.1 You hereby acknowledge your sole responsibility to ensure that you have the relevant compatible accessories, suitable power step-downs, equipment, software, display devices and relevant machinery or otherwise needed to safely connect the products to power supplies, mains power, batteries and other devices.
7.2 For the purposes of maintaining appropriate demand and supply and ensure 'natural' price fluctuations and stock availability for the benefit of all our customers, Deal City reserves the right to limit the number of units of any particular item, sold to any individual customer, at any time.

8. Selling to Deal City

8.1 Deal City reserves the right to refuse to purchase any Product at their sole discretion.
8.2 Deal City reserves the right to limit the number of purchases at their sole discretion.
8.3 Once you sell your Products to Deal City, the ownership will be transferred to Deal City. You also warrant that you are the rightful and legitimate owner of the product or have been authorised to sell the product and that the product is free from any encumbrances or third party claims.
8.4 Please note that prices quoted on our website are subject to change without prior notice. Deal City can pay for the items it bought in cash/bank transfer or vouchers, as per your choice. The price offered in cash varies from the price offered in voucher or exchange. Vouchers once issued, cannot be transferred by us to any other person and they hold no cash value. However, vouchers can be sold to someone else by you but at your own risk. Deal City shall not be liable for fraud arising out of or in connection to this. The person who holds the voucher will be considered to be the rightful owner of the voucher.
8.5 Obligation to wipe data: It is the sole responsibility of the Customer to ensure that any device sold to Deal City is clear of any personal information. The Customer would use all reasonable measures to wipe/erase the data on the device or any additional storage device included in that device.
8.6 If a purchase exceeds the redeemers voucher balance, the remaining amount must be paid by an additional voucher, cash or any other payment method being accepted by Deal City at that point in time.

9. Registration/Membership

9.1 You warrant that:
9.1.1 The personal information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects.
9.1.2 You will update your account to reflect any changes to your personal information.
9.1.3 You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
9.2 If you wish to sell or exchange products you must become a Deal City member and in doing so, agree to be bound by the additional terms and conditions of membership (available on request from any Deal City store). For more information please refer to our membership requirements on our website
9.3 If you sell your products in store and choose FPS (bank transfer) as the method of payment, we will create an online account for you so that we can process the payment.
9.4. You may only have one Deal City Online account and one Deal City Store account registered with Deal City. If you hold more than one Online or Store account with Deal City the most recently created account will be considered valid and all pre-existing accounts will be suspended.

10. Intellectual Property Rights

10.1Copyright
All content included on the Deal City website or displayed in store, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Deal City or its content suppliers and protected by Irish and international copyright laws.
0.2Trademarks
Deal City and other marks indicated on Deal City’s website site and/or store are registered trademarks of Deal City, or its subsidiaries, in the UK and other countries. Deal City and other graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Deal City or its subsidiaries.

11. Export Limitation

Certain Products sold by Deal City may have been purchased from outside the Republic of Ireland under certain agreements that restrict or forbid subsequent re-exportation from the Republic of Ireland. The Customer will not export any Product sold by Deal City without first obtaining all appropriate approval from the relevant authorities.

12. Limitation of Liability

12.1 While Deal City will use reasonable endeavours to verify the accuracy of any information on the website or displayed in the store, Deal City makes no warranties, whether express or implied in relation to its accuracy.
12.2 Deal City will not be liable, in contract, tort for:
• Any economic losses
• Any loss of goodwill or reputation
• Any special or indirect losses suffered by the User as per the Terms of Use 12.3 Deal City's liability whether in contract, tort or otherwise in respect of any defect in the Products or for any breach of the Terms of Use or of any duty owed to the Customer in connection herewith shall be limited in the aggregate to the price of the Products in question.

13. Severance

If any part of the Terms of Use shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Terms of Use and shall not affect the validity and enforceability of any of the remaining provisions.

14. Indemnity

You agree to indemnify Deal City fully from any third party claims arising out of your negligence.

15. Notice

15.1 Any notice given under or pursuant to these Terms of Use may be sent by hand or by post or by registered post or by recorded delivery. It would first be received by the addressee in normal business hours.
15.2 The registered company name and address is:
DEAL CITY
Unit 4, Suit 31, Duleek Business Park. Company registration number:383620.
*Please note that Deal City runs franchise businesses as well. A franchise store is a different corporate entity but strictly adheres to Deal City business model and acts as per the obligations under the Franchise Agreement.

16. Applicable law and Dispute Resolution

While transacting with Deal City, you agree to be bound by the Irish Laws.

17. Data Protection & GDPR Privacy

Kindly refer to our Privacy policy doc

18. Age Restrictions

18.1 The Customer placing orders or making purchases, confirms that he/she is of the appropriate age to receive and view the specified certification of the title(s) of the Product he/she has ordered/purchased.
18.2 Any Customer ordering or purchasing a Product for or on behalf of a third person shall need to make sure that the intended recipient of the order is of the appropriate age to receive and view the specified certification of the title(s) he/she has ordered/purchased.
18.3 If you are under 18, you may use the website only with the involvement of a parent or guardian. Deal City and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion or refuse to sell in the store if not accompanied by a parent or guardian.

19. Force Majeure

Deal City shall not be liable for any default due to any Act of God, war, strike, lockout, industrial action, fire, flood, drought, storm or other event beyond the reasonable control of Deal City. PART - II (Online only)

20. Buying, Selling and Exchange of Products

20.1 Buying from Deal City
20.1.1 Any order placed online will be considered as a binding contract, when the order will be dispatched by Deal City unless it has been cancelled by Deal City or the Customer. Deal City may cancel the order in case the Product is unavailable from the stock, or proper payment has not been made by the Customer. Deal City may also cancel the order if the Customer doesn’t meet the eligibility criteria or is in breach of the Terms of Use.
20.1.2Contract cancellation: An order can be cancelled till the time it has been dispatched.
20.1.3Unwanted Products: As per the distance selling regulations you have until 14 days to return the Product as unwanted. Outside the 14 day period, Deal City reserves the right to refuse any refund or exchange for the Products which are not faulty.
20.1.4Order Delivery- Deal City is only able to deliver orders to the Republic of Ireland billing address mentioned on your bank/credit card account or to the registered Republic of Ireland address of your PayPal account used for the transaction. Deal City is not liable for any missed delivery, due to an incorrect or incomplete address entered by you.
20.2 Selling to Deal City
20.2.1 Your obligation is to dispatch the Products that you are selling to Deal City in a timely manner. Your Product must be received by Deal City at the designated location within ten [10] days of your order being placed. Quoted prices may vary or orders may be cancelled if Products are not received within this period.
20.2.2 All products sent to Deal City are made pursuant to a shipment contract. Prior to Deal City receiving such products the risk of loss and title for such products remains with the Customer.
20.2.3 You must ensure that all parts of your order are sent at the same time. Should Deal City receive only part of your order, Deal City will cancel the Products that have not been received, and process the Products that Deal City has received. Deal City will not take responsibility for incomplete orders.
20.2.4 Deal City issues payment on the basis of details provided by the Customer and shall not be liable for payment made to the wrong account due to incorrect details.
20.2.5 The value Deal City offers for your Products may be reduced upon receipt depending on their condition or quantity.

21. Delivery

21.1 Delivery is deemed to take place when Deal City hands over the Product to the Customer.
21.2 Late delivery of Products does not entitle the Customer to do any of the following:
(a) Reject the Products.
(b) Cancel the order.
(c) Withhold payment of any part of the Product contract price.

22. Failed products

22.1 Any Product that fails our testing procedures will be returned (if requested) by Post Recorded Delivery.
22.2 Once sent, a tracking number can be supplied on request.
22.3 Deal City will not take responsibility for lost or damaged Products among failed Products.

23. Our Rights

Deal City reserves the right to Change the Terms of Use from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. If you do not agree to any change to the conditions then you must immediately stop using the website.

24. Third party links

Deal City shall not be responsible for the contents of any third parties, provided to you by a link on the website or otherwise.

25. Cookies and other Technologies

Kindly refer to our cookie policy Part III (Stores Only)

26. General

The contract between Deal City and you in respect of the Products comes into existence when your order has been accepted by Deal City (or vice versa) in accordance with these Terms of Use.

27. Selling to Deal City

Title of the Products shall pass to Deal City following successful testing and a purchase price having been agreed between Deal City and you.

28. Testing of Products

28.1 While Deal City will make every effort to look after Products left by you for Test, they are left at your own risk.
28.2 Products that fail Test or are rejected by Deal City for purchase will be held for 14 days for collection. After 14 days Deal City may dispose of them at your expense.